Privacy policy

If you're a freelancer using Matchly

We collect what you give us and what you do in the app:

• Your email address, to sign you in.
• Your profile: name, WhatsApp number, short bio, photo, skill, where your clients are, and your usual price.
• Your postal address, if you add one. Emails to businesses abroad include it, because US law asks for it.
• Your bank details, if you add them. We encrypt them, and they appear only on invoices you choose to share.
• The work you upload, the briefs and samples you make, the messages you draft, and replies you paste or upload as screenshots.
• What happens to your pitches: when one is sent, opened, or answered.

If you pay for a plan, Paystack handles the payment. We see whether it worked and when your plan ends, but never your card or bank login.

If you're a business

A freelancer may have found your business on Matchly and sent you a sample. We only use information that's already public, and we never send messages ourselves: the freelancer sends their own, from their own WhatsApp, email, Instagram or LinkedIn.

We hold:

• Your business name, kind of business, area, website, and the phone number and email address you publish, from Overture Maps (open map data) and, for some businesses, Google Maps.
• What your own website shows: we read your homepage and up to three pages such as Contact or About. Our checker says who it is and follows your site's robots.txt rules.
• Names and roles people publish on your website, such as "Dr. Jane Smith, DDS", so a freelancer can address the right person.
• Public figures from your Instagram account, read through Instagram's official tools, such as how recently you posted.
• Facts measured from the above, such as "Your homepage has no description for Google". We only state things we measured.

When you open a pitch page, we record that it was opened and which buttons you tapped, so the freelancer knows. Tap Not interested on any pitch page to stop pitches like it, or all pitches, for good. You can also email us at [Your contact email for privacy and support] to have your contact details removed.

How we use it

• To show freelancers businesses that could use their skills, with the reasons.
• To write briefs, check samples, and suggest messages and replies.
• To build private pitch pages and portfolios, and to track pitches and follow-ups.
• To limit how often any business is pitched: at most three times a month for each skill, with breaks in between, and never again after a business says no.
• To run plans and payments, keep the service secure, and fix problems.

We don't sell personal information, and we don't use advertising or analytics trackers.

AI

We use Anthropic's AI to draft briefs and Google listings, check samples and suggest messages. To do that, we send it text and images from the business's website or posts and what the freelancer wrote. Anthropic's commercial terms say it doesn't train its models on this. AI drafts are always checked and sent by the freelancer, never by Matchly.

Who else handles it

We use these services to run Matchly, each only for its part:

• Supabase, for our database and file storage.
• Vercel, to host the app.
• Anthropic, for AI drafting and checks.
• Paystack, for payments.
• Meta's Instagram tools and Google Maps Platform, to look up public business details.
• An email provider, to send sign-in links.

Some of these store data outside Nigeria, for example in the United States or Europe. Freelancers choose what goes on their pitch pages and public portfolio, and those pages show it to the people they share them with.

How long we keep it

• Reservations of a business last 48 hours.
• Sample websites stop working after 14 days, and pitch pages after 30 days.
• Business details are checked again about once a month, so they stay current.
• Your account information stays until you ask us to delete it.
• A business's request to stop pitches is kept for good, so we can keep honouring it.

Your rights

Under Nigeria's Data Protection Act 2023, and similar laws where you are, you can ask to see the personal information we hold about you, correct it, delete it, or object to how we use it. Email [Your contact email for privacy and support] and we'll reply within 30 days. To close your account and delete your data, email us from the address you sign in with. If you're not happy with our answer, you can complain to the Nigeria Data Protection Commission.

Keeping it safe

Access to data is limited to what each part of the app needs, bank details are encrypted, and samples and pitch pages are private and hard to guess. No system is perfectly secure, so please tell us at once if you think something is wrong.

Other things to know

• Matchly is for people aged 18 and over.
• We use a cookie to keep you signed in, and one for 30 days to remember who invited you, if anyone did.
• If we change this policy in a way that matters, we'll tell you in the app before it takes effect.